FAQ

Frequenty asked questions

How is your product quality?

Our gold pieces are crafted from the finest materials, ensuring a high level of purity, typically measured in karats.

What are your payment methods?

Debit/Credit card and E-wallet via Xendit.

When will I receive my order?

1-2 business days after your payment. You can also specify your preferred delivery date on checkout form.

Can I return my order?

You may be eligible for a refund if your product meets the criteria outlined in our Refund Policy.

Is there a shipping fee?

Our shipping fee is free within the Philippines.

Where do I contact you regarding some questions or concerns?

You can email as directly at wakuwakujewelrycs@gmail.com or you can go to our Contact Page.

Do you accept cash as payment?

For now we don't accept cash as payment. We might consider this option in the future.